The easiest way to access your test results is via our Online Services:
It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option. Please ensure you have your letter from the Practice before registering with Patient Access.
How long will I have to wait for a result?
Some tests such as finger prick blood tests and urine dipstick tests will give instant results. Most tests however can take up to 5 days for results to come back and some special tests take longer. Test results are sent electronically to the practice and are checked every day by our GPs. We will call or write to you within 24 hours of receiving your result if there is a cause for concern.
How can I find out a test result?
We will always contact you if there is cause for concern with a result. Normally we will write to you with instructions on what action to take – normally this is to make an appointment with your GP to discuss your recent tests. Please do not be alarmed if you receive a letter like this – it does not necessarily mean it is serious if the result needs a discussion. If your result reveals that urgent action is needed your GP will try and telephone you rather than writing a letter.
Please note that we do not routinely inform patients if your result is normal. If you have not heard within 10 working days you can assume that your result is normal but if you are still worried you can telephone the practice and select option 1. The GP will have marked all acceptable results as “no action” and the receptionist will be able to tell you this. If you call the surgery for a result, please remember that members of the reception team are not medically trained and cannot interpret results for you.
Can I call about test results for another patient?
In most cases we are only able to give results out to the person they relate to. The only exceptions to this are;
- The patient is under the age of 16. In this instance we are only able to give results out to the legal parent/guardian of the patient.
- The patient has given prior written permission for us to share their results. In this instance a note will be added to the patient’s record advising the reception team who results can be shared with. You may be asked some questions to confirm who you are.
- The patient is incapable of calling for the results themselves. In this instance you should speak to the patient’s GP who will arrange for a note to be added to the patient record advising the reception team who results can be shared with. You may be asked some questions to confirm who you are.
We appreciate that this can be frustrating but we are bound by strict rules regarding confidentiality and data protection. If you would like us to share your results with another person please request an authorisation form at reception.
How do I find out what a result means?
Your GP or nurse can help you to understand the results. Your test results will only make sense when taking into account your personal medical history, other tests that you have had and your previous test results.
Specimens
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
