The Rycote Practice

Thame Health Centre
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Ordering Repeat Prescriptions

Repeat Prescriptions

Often medications need to be taken for longer than a single course. If this is the case your GP or nurse may create a repeat prescription for you. This means you can get supplies of your medication for an entire year without having to see your GP. This will only be done once you are stable on a medication and it is agreed between you and your doctor that you need to take it for longer than a single course. You should request further medication at least 7 days before you are due to run out to allow your pharmacy sufficient time to order and dispense it.

How do I order my repeat medication?

The easiest way to order a repeat prescription is online. These guides explain how to order your medication using Patient Access (click here for guide) or the NHS App (click here for guide) on your phone or a computer. If you are not registered for online access you can request an account by completing this online access application form. These forms are also available to collect in the practice.

Once logged into your App all you need to do is:
1. Go to medications
2. Select the medications you want to order from your repat medication list
3. Submit the request

This will send a secure message to the practice with your medication request. We will review this request and authorise the medication by the end of the next working day. When the GP has digitally signed the prescription it will update from Requested to Approved on your App. Please note however that it can take up to a further week for your Pharmacy to order and dispense your medication. Occasionally, your GP may not approve your medication on the grounds of overuse, the need for a review or supply problems. In this case your prescription will update to Rejected and the GP should ideally have left a message on your App explaining why your medication has not been approved. If it is not clear, please contact the practice and a member of our team will be able to help.

We will generally prescribe medication for 56 days. However, if you have not responded to our invitation to attend for your annual medication or long-term condition review we may cut this to 28 or even 14 days. This is because our GPS have a duty of care to ensure that you are safe and for lots of medications, they cannot do this without asking you some questions about your health and in some cases carrying out a blood test.

How can I order my medication if I do not have Online Access

Your prescription has two parts. The first part, in green, is to hand in at the chemist to get your medication. The second part, which is white, will list any drugs you get on repeat prescription. 

If you order your medication this way, you need to:
1. Locate the white repeat slip from your previous prescription
2. Tick the medications that you need on the white repeat slip
3. Return the slip to the practice – it can be posted in the box outside the front door or sent via the mail system

Again, we will authorise your medication by the end of the next working day. We will not normally notify you that this has been done but if you include a stamped self-addressed envelope, it will can posted back to you. Again you need to allow several more days for the pharmacy to order and dispense your medication

In order to avoid mistakes, it is practice policy NOT to accept prescription requests over the telephone.

How will my signed prescription get to the pharmacy?

The simplest and quickest way is to nominate a pharmacy. This ensures that your prescription will go electronically to the pharmacy of your choice as soon as it has been signed by a GP. You can nominate a pharmacy in one of three ways:

  1. Update your nomination on your Online Access account.
  2. Inform a member of the practice team who can do this for you
  3. Inform your pharmacy who can do this for you

If you do not have a nominated pharmacy, your prescription cannot be sent electronically and will need to be printed. In this case you will need to come to the practice to collect it (unless you are registered with Boots in which case they will visit the practice once a day to collect the signed prescriptions) or include a stamped self-addressed envelope so that we can post it back to you.

Please note that if you have difficulty getting out to collect your medication from the pharmacy, many nominated pharmacies will now deliver to your home. Please talk to a member of our team who can advise which pharmacies currently offer a delivery service.