The Rycote Practice

Thame Health Centre
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Administration

Management

The Managing Partner manages all of the business aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Managing Partner supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

Karl Savage

Managing Partner

Administration

Our Administration Team includes a team of GP Secretaries & Administration Staff who manage your health records & ensure all records are kept accurate and up to date. Their remit includes: referals, scanning & coding of documents, managing systems, monitoring & communicating with patients regarding long term conditions and medical reviews and new patient registration.

Pauline Tighe

Administration Lead

Reception

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. The Reception Staff have a very demanding role. They are here to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

The Reception team manager is Angela Paterson.

Angela Paterson

Reception Lead

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.