|Out of Hours
Our phone lines can become very busy at certain times of the day, particularly first thing in the morning and after lunch. Please try and avoid these times to reduce queues or consider alternative ways of contacting the practice. We strongly recommend that you use online access to book or cancel appointments, order prescriptions, check test results and view your medical record. If you are not yet signed up please download the application form here. If you have a non-urgent query why not try our eConsult service. This offers self-help advice as well as the ability to consult with your GP. If you submit your request/query by midnight we will respond by the end of the next working day.
All electronic queries relating to your care should be dealt with by sending an eConsultation rather than an email. This will ensure that they are responded to quickly by the most appropriate person. All eConsultaitons receive a response by the end of the next working day.
If you need advice for a specific medical condition, please follow the link and click I want help for my condition – this offers some online advice and provides the opportunity to submit an eConsultation to your GP. If you need some administrative assistance (e.g. queries about your appointments, ongoing referrals, current treatment plan, medication issues*, recent test results** or other administrative questions) you should go to I want administrative help. You can also use this option to request sick notes, GP letters and the completion of medical reports.
* If you need to check what medication you are on or wish to ask for a one off medication to be added to your repeat medication list please do this via your Online Access. If you do not yet have online access you can download an application form. Please use eConsult when you need assistance that is not available via Online Access – e.g. you are feeling unwell as a result of new medication.
** If you simply want to know the results of a recent test please do this via your Online Access. You can see all your results and any comment that your GP has made. If you do not yet have online access you can download an application form. Please use eConsult when you have a specific question about your results.
Please only use the practice e-mail address for non-medical queries such as feedback, complaints and general service queries.
Community Staff Telephone Numbers
|01494 323040 option 5
The Rycote Practice
Thame Health Centre
By Email: [email protected]
Please note that email is NOT currently in use for clinical enquiries, emergencies or to book appointments. Should you require medical advice, please use the eConsult service or telephone the surgery in the usual way. We aim to answer any email enquiries within 2 working days. If you need a response before this time please contact the surgery by telephone on 01844 261066.
By Fax: 01844 260347
Website Address: www.therycotepractice.co.uk
Please ensure that the contact details we have hold for you are up to date. Holding your mobile number will allow us to send you text reminders for appointments and reviews as well as details of closures and health campaigns. If we hold your email address we can ensure that you receive a copy of our patient newsletter and responde more quickly than by post.