Here are a few common questions people ask. Just click on the question
to see an answer.
- ADMINISTRATION
-
- IS THERE A LIST OF LOCAL CONTACT NUMBERS?
- Yes. Click
here.
- WHAT IS THE PRACTICE BOUNDARY?
- Please click
here
for a map.
- HOW DO I FIND OUT WHICH DAY A DOCTOR WORKS?
- A plan of the working week is available
here.
- HOW DO I REPORT A PROBLEM OR MAKE A COMPLAINT?
- We welcome feedback. For more information please click this
link.
- HOW DO I BOOK AN APPOINTMENT?
- You can book in person or call the Surgery. Remember that our reception team
might check a few things with you to make sure you see the most appropriate
person, who may not be the GP.
- I'M NOT REGISTERED AT THE PRACTICE - CAN I SEE A DOCTOR?
- If you are from outside the area but normally live in the UK, and need to
see a doctor in an emergency, you can book an appointment. Please contact our
reception team. If you are not from the UK but need to see a doctor in an
emergency, you may still be eligible. Please contact our team. For more
information click
here.
- IS THERE A PRACTICE INFORMATION LEAFLET?
- Yes. Our Practice Leaflet can be picked up from the surgery. Or you can
click
here to download a copy.
- HOW DO I CHANGE MY ADDRESS OR OTHER DETAILS
- A form can be picked up from the Practice or downloaded as a Word file by
clicking
here.
- SERVICES
-
- I THINK I MIGHT BE PREGNANT - WHAT SHOULD I DO?
- The Rycote Practice does not offer routine pregnancy confirmation. Testing
kits available on the high street are extremely accurate and should be used to
confirm your pregnancy. After you have a positive test, we recommend you book an
appointment with a GP of your choice. We also recommend you start taking folic
acid 400 micrograms if you are not already (to help reduce the risk of spina
bifida) and, if you smoke, think seriously about stopping smoking.
- HOW DO I ARRANGE FOR A MEDICAL REPORT TO BE DONE?
- Simply contact the surgery and explain you need a medical. Most require a
double appointment. Remember that most medicals for private agencies are not
covered by the NHS, and you'll have to pay a fee. There is more information
here.
- IS THERE A WELL MAN CLINIC?
- We do not run a specific well man clinic. We do recommend that you have a
blood pressure check 5-yearly, and this is also a chance to discuss other
issues. Just book a routine appointment in the normal way.
- WHAT KINDS OF HEALTH CLINIC DO YOU RUN?
- There are a variety of health clinics. Click
here
for a list of the available services in The Rycote Practice.
- OTHER QUESTIONS
-
- HOW DO I FIND OUT PRIVATE CHARGES?
- Some services are not covered by the NHS. Click
here to find out more, or
here to see the charges
- WHAT ARE THE RULES FOR STATEMENTS OF FITNESS FOR WORK?
- Your GP can only issue a statement of fitness for work for time off work after 7 days of
sickness leave. Before this you need to provide your employer with an SC2
(self-certification) form. If you are self employed you should use an SC1 which
you can obtain from your employer. Some employers
insist on proof of sickness before 7 days duration. This is not a statutory
requirement and GPs will charge for these letters. The bill should be covered by
the employer, not the employee.
- HOW DO I FIND OUT SOME INFORMATION ON A COMMON CONDITION?
- We have a self help section. simply click the link on the main menu.
- TRAVEL
-
- I NEED A YELLOW FEVER VACCINE - HOW DO I ARRANGE THIS?
- Please click
here for more information
- I AM PLANNING ON TRAVELLING ABROAD - DO I NEED ANY JABS?
- We suggest you come to travel clinic. Please click
here for more information.
- COMPUTER INFORMATION ABOUT ME
-
- DO YOU HAVE A DATA PROTECTION POLICY?
- We are governed by the Data Protection Act 1998, and have to sign up to
strict rules on clinical governance. We also have to provide evidence of the
ways in which we are protecting your data. For more information on data
protection please click
here.
- I HAVE HEARD ABOUT THE 'NHS SPINE' - CAN YOU TELL ME MORE?
- This is a new computer system to allow data sharing between different health
care professionals. It will be strictly monitored, but you have a right to
refuse to let us release your details. Please contact the surgery if you would
like more information about this.