We offer a variety of appointment types. Please see
below.
You can click
here
for our opening hours.
Routine Appointments
These can be booked up to 6 weeks in advance. Depending on how many
people have already booked, there may not be appointments with the
doctor of your choice available for several days. We will always do our
best to accommodate your requirements. If you do not mind which doctor
you see, you are more likely to be seen sooner or on the day and time of
your choice.
Click
here
for a table showing a detailed pattern of the standard working week.
Please be aware that appointments are 10 minutes long and for one
patient and one problem only. If you think you will need a longer
appointment please ask the receptionist for a double appointment when
booking. To make a routine appointment, please telephone the surgery on
01844 261066.
Urgent Appointments
We will always see you on the same day if there is an urgent
problem. There are scheduled urgent appointments at fixed times
throughout the morning and afternoon for people that need to be seen on
the same day - it is vital that these appointments are used only if you
have to be seen by a doctor on the same day. Please help us to
help you. Please think twice before booking one of these
appointments. There is also the option
of telephone advice (see below).
Telephone Advice
A telephone call to a GP or nurse can often resolve an issue and save
you a visit to the surgery. Please call the receptionist, who will
arrange for the doctor/nurse to call you back; this will usually be at
the end of either morning or evening surgery.
Home Visits
If you are too ill to come to the surgery or are housebound, we can
visit you at home. Please contact the surgery before 10:00am to give the
doctors time to organise their day. If you are unsure if a visit is
needed a nurse can advise you. We can arrange for you to be seen quickly
at the surgery if it would be uncomfortable or distressing to wait.
Saturday Surgery
We are open on Saturday between 8:30am and 10:00am. There are a few
booked appointments available, followed by an emergencies-only clinic.
Please phone us if you need to be seen. Repeat prescriptions, routine
appointments, test results and other enquiries cannot be dealt with on a
Saturday.
Extended Hours
NEW The Practice now offers a limited number of routine
appointments outside of normal surgery opening hours. The earliest
appointments in the practice start at 7:30am on certain days. In
addition, we are open until 7.15pm on Mondays. There are also a small number of routine appointments available on
a Saturday. Please telephone as you would for a routine appointment if
you would like to book one of these. They may not be with the doctor of
your choice, depending on the day you wish to book. We hope they will be
of particular value to those who are working during the day.
Cancellations
If you cannot keep an appointment, or no longer need it, don't worry.
But please let us know as soon as possible. The appointment can then be
offered to someone else.
By letting us know you cannot come - even on the day - you will be
helping us to make sure that everyone who wants an appointment can have
one.
Special Examinations
and Medicals
You may need a special examination - for example for driving, an HGV
licence, insurance reasons or for travel. Please mention this at the
time of booking so that appropriate time can be allocated. Please note
that many of these types of examination are not covered by the NHS and
we must charge for them. If you want to read more about this there is a
section on non-NHS charges. For a list of charges please click
here.